SpinPin Privacy Policy

Personal information is collected to:

• Verify user identity and age in accordance with United Kingdom gambling regulations;
• Process deposits, withdrawals, and other financial transactions;
• Maintain secure user accounts and prevent fraudulent activity;
• Comply with anti-money laundering obligations and regulatory requirements;
• Provide customer support and respond to user enquiries;
• Improve platform functionality and user experience.

SpinPin implements technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or alteration. These measures include:

• Encrypted data transmission using secure socket layer (SSL) technology;
• Restricted access to personal information on a need-to-know basis;
• Regular security audits and vulnerability assessments;
• Secure storage systems with access controls and authentication protocols;
• Staff training on data protection responsibilities and confidentiality obligations.

Users have the right to:

• Access the personal data held by SpinPin;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal data, subject to legal and regulatory obligations;
• Withdraw consent for data processing where consent is the legal basis;
• Lodge a complaint with the Information Commissioner’s Office (ICO) if data protection concerns arise.

• Account Management and Services. Personal information is used to create and maintain user accounts, authenticate identity, and provide access to casino games and sportsbook offerings. This includes processing registration details, verifying eligibility, and managing account settings;
• Financial Transactions. Payment data is processed to facilitate deposits, process withdrawals, and maintain accurate transaction records. This ensures that users can fund their accounts and receive winnings in a secure and timely manner;
• Service Improvement and Analytics. Aggregated and anonymised data is analysed to understand user behaviour, identify platform performance issues, and develop new features. This helps SpinPin enhance the overall user experience and optimise website functionality;
• Marketing Communications. Where users have provided consent, personal information may be used to send promotional offers, bonus notifications, and updates about platform features. Users can withdraw marketing consent at any time through account settings or by contacting customer support;
• Compliance and Regulatory Obligations. Personal data is processed to comply with legal requirements, including anti-money laundering regulations, responsible gambling obligations, and licensing conditions set by the United Kingdom Gambling Commission. This includes maintaining records for audit purposes and reporting suspicious activities to relevant authorities.

SpinPin processes personal data based on:

• User consent provided during registration or through specific opt-ins;
• Contractual necessity to provide services and fulfil terms and conditions;
• Legal obligations under gambling, financial, and data protection legislation;
• Legitimate interests in preventing fraud, ensuring platform security, and improving services.

All data processing activities are conducted transparently, with users informed of how their information is used and the legal basis for such processing.

Users can view their personal information by logging into their account and navigating to the account settings section. This includes reviewing profile details, contact information, and transaction history. For a comprehensive copy of all personal data held by SpinPin, users may submit a data subject access request to customer support.

Users are responsible for ensuring that their personal data remains accurate and up to date. Changes to contact details, residential address, or payment information can be made through the account settings interface. For security reasons, certain changes may require additional verification to prevent unauthorised account modifications.

Users wishing to delete their personal data may submit a deletion request to SpinPin customer support. The platform will process such requests in accordance with data protection legislation, subject to any legal or regulatory obligations that require data retention. Records related to financial transactions, compliance checks, and responsible gambling measures may be retained for specified periods as mandated by law.

By using SpinPin services, users consent to security verification procedures, including identity checks, anti-fraud measures, and due diligence processes. Users also consent to the processing of payment data by third-party payment providers engaged by SpinPin to facilitate deposits and withdrawals. These providers operate under strict data protection standards and are contractually obligated to safeguard user information.

The platform implements age verification measures during the registration process, requiring users to provide identification documents that confirm they are of legal gambling age. However, SpinPin acknowledges that it cannot independently verify the age of every individual who accesses the website without the submission of official documentation.

Parents and guardians are encouraged to monitor internet usage by minors and to implement parental control software to prevent underage access to gambling websites. SpinPin does not knowingly collect or process personal data from individuals under the age of 18.

If a parent or guardian becomes aware that a minor has registered an account or provided personal information to SpinPin, they should contact customer support immediately. Upon verification of the claim, the platform will promptly delete the minor’s data and close the account. Any funds associated with the account will be handled in accordance with regulatory guidance and returned where appropriate.

By registering an account and using SpinPin services, users consent to the transfer of their personal information to countries that may have different data protection standards than those in the United Kingdom. The platform ensures that all international transfers comply with applicable data protection legislation.

SpinPin implements appropriate safeguards to protect personal data transferred internationally, including:

• Contractual obligations requiring third parties to maintain equivalent data protection standards;
• Use of standard contractual clauses approved by regulatory authorities;
• Verification that data processors operate in jurisdictions with adequate data protection frameworks;
• Regular audits and assessments of third-party data handling practices.

All partners, service providers, and affiliates engaged by SpinPin are contractually bound to maintain the confidentiality and security of user data. These entities are prohibited from using personal information for purposes other than those specified in their agreements and must implement technical and organisational measures to prevent unauthorised access or disclosure.

The disclaimer is binding on users who:

• Create an account and complete the registration process;
• Accept the Privacy Policy through an electronic signature or checkbox confirmation;
• Continue to use SpinPin services after being notified of policy updates or amendments.

• Essential Cookies. These cookies are necessary for the operation of the website and enable core functionalities such as account authentication, session management, and secure access to user accounts. Essential cookies cannot be disabled as they are required for the platform to function properly;
• Analytical Cookies. Analytical cookies collect information about how users interact with the website, including pages visited, time spent on the platform, and navigation patterns. This data is used to generate statistical reports and identify areas for improvement. Information gathered through analytical cookies is aggregated and anonymised;
• Functional Cookies. Functional cookies remember user preferences and settings, such as language selection, display options, and customisation choices. These cookies enhance the user experience by providing a tailored interface based on individual preferences;
• Marketing Cookies. Where users have provided consent, marketing cookies may be used to deliver targeted promotional content and track the effectiveness of advertising campaigns. These cookies help SpinPin understand which offers are most relevant to users and optimise marketing strategies.

Cookies placed by SpinPin are typically retained for a period of one year from the date of placement. Users can manage cookie preferences through their browser settings and may delete or block cookies at any time. However, disabling certain cookies may impact the functionality and performance of the website.

Users can control cookie settings through their web browser options. Most browsers allow users to view, delete, and block cookies on a site-by-site basis. For more information on managing cookies, users should consult their browser’s help documentation or visit independent guidance resources such as aboutcookies.org.

SpinPin reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or platform features. When significant amendments are made, users will be notified through email, account notifications, or prominent website announcements. The current version of the Privacy Policy, as published on the website, supersedes all previous versions and governs the collection, processing, and protection of personal data.

Users are responsible for reviewing the Privacy Policy periodically to stay informed of any changes. If users do not agree with the updated terms, they should discontinue use of the platform and contact customer support to discuss account closure and data management options.

Personal information may be disclosed to third parties in the following situations:

• Legal and Regulatory Compliance. SpinPin may disclose personal data to law enforcement agencies, regulatory bodies, or governmental authorities when required by law or when necessary to comply with legal processes, court orders, or official investigations. This includes sharing information with the United Kingdom Gambling Commission, HM Revenue and Customs, and the National Crime Agency for anti-money laundering and fraud prevention purposes;
• Dispute Resolution and Legal Proceedings. In the event of disputes, claims, or legal proceedings involving users, personal data may be shared with legal representatives, arbitrators, or judicial authorities to establish, exercise, or defend legal rights;
• Service Providers and Business Partners. Third-party service providers engaged by SpinPin to deliver platform services, including payment processors, identity verification services, customer support platforms, and marketing agencies, may receive access to personal data necessary to perform their functions. These providers are listed on the website where applicable, or users will be informed of the purpose and scope of data sharing before such disclosure occurs.

By providing personal information to SpinPin and using the platform, users consent to the sharing of their data with third parties as described in this section. All third-party recipients are contractually obligated to maintain the confidentiality and security of user information and are prohibited from using data for purposes beyond those authorised by SpinPin.

SpinPin is not responsible for the privacy practices, content, or security of third-party websites accessed through links on the platform. Users who navigate to external sites do so at their own risk and are advised to review the privacy policies of those websites before providing any personal information.

Users should exercise caution when visiting external websites and consider the following:

• Verify the legitimacy and security of third-party sites before entering personal data;
• Review the privacy policies and terms of service of external platforms;
• Be aware that third-party websites may collect and process personal information in ways that differ from SpinPin practices;
• Understand that SpinPin has no control over the data handling practices of independent websites.